Dual Exhaust troubles

[JoFotoz]

Crapppy work like that doesnt belong on your ride Gene...its not like you took them some Frankentein off road beater.

If you get no satisfaction from these guys after talking to them...I can suggest a custom exhaust/muffler shop here in San Diego just off the I-5 in Pacific Beach.

They have done two custom builds for me ..both dual systems..one on my Old Bronco and one on the ORW ,

....and IMO they are very good at what they do.

As for the "noise"...give it a few weeks to settle...
I wasnt too pleased with the ORW sound at first...but its mellowed now to a nice growl.


jo

[SomeBeach]

When I had poor work done on an engine rebuild I was going to take the guy to court but figured the judge would just rule he had to fix it. If this guy did this from scratch just imagine how bad it could be having him trying to fix it up. Only way I'd take it back is if another mechanic did the work.

[Kenny]

It is hit and miss with the shop depending on who is doing the actual work. I feel for ya. That is some shoddy welds.

Your runs look similar to mine, how did he get so close to the tire?? My rear pipes were a single piece, and the front to the cats were two sections. I had 2.25" flared to fit into the muffler and 2.5" on the outs. See pics.



The loudness did not go away for me. I went back a month later and had glass packs put on. Made a world of difference.
(mind the offroad damage )



Still too loud when I tromp on it. I'm now going to try a 20" Dynomax or Magnaflow - whichever one has more packing.
Will still keep the resonators (maybe replace if worn through).

Good Luck!
I do agree, if you have the personality for it, challenge the shop to redo it in a professional manner on their dime. They should be embarressed.

[VX KAT]

Research! Look up to see if they're a member of the Better Business Bureau. Even if they're NOT a member (which kind of says a lot right there), the BBB still often has some interesting info on complaints received. I've had occasions where I looked up a business on the BBB to see what I could find out. I did this with the auto shipping companies I was considering. That's one reason I found D.A.S. to be the best choice.

Anyway, if you find they have a bunch of complaints filed, you'll get to see how they were resolved (if they were a BBB member)....it will show if the shop failed to respond at all, or resolved it to the customer's satisfaction, and that sort of thing.

If they have a ton of complaints on file, or a history of not responding, you can pretty much predict what kind of response you're going to get.

You can also cite the BBB in conversation with the owner....yeah it's kind of
blackmail like TREKker mentioned, but it's really the only leverage you may have.

I've got the time if you want me to look up some BBB info I'd be happy to, just PM me name of shop and city.

[Riff Raff]

KENNY--- Your exhaust installation is amazing, and the welds are as smooth as glass from a well experienced welder.

If you decide to upgrade to the Dynomax - Super Turbo, then consider a "Single Inlet" with a "Dual Outlet" configuration. This will eliminate the need for the Inlet Y-pipe as in your current configuration. Take a peek at the thread entitled "Muffler Help Needed" regarding the Dynomax - Super Turbo.

[circmand]

Research! Look up to see if they're a member of the Better Business Bureau. Even if they're NOT a member (which kind of says a lot right there), the BBB still often has some interesting info on complaints received. I've had occasions where I looked up a business on the BBB to see what I could find out. I did this with the auto shipping companies I was considering. That's one reason I found D.A.S. to be the best choice.

Anyway, if you find they have a bunch of complaints filed, you'll get to see how they were resolved (if they were a BBB member)....it will show if the shop failed to respond at all, or resolved it to the customer's satisfaction, and that sort of thing.

If they have a ton of complaints on file, or a history of not responding, you can pretty much predict what kind of response you're going to get.

You can also cite the BBB in conversation with the owner....yeah it's kind of
blackmail like TREKker mentioned, but it's really the only leverage you may have.

I've got the time if you want me to look up some BBB info I'd be happy to, just PM me name of shop and city.

I hate to disagree Kat. But the BBB has been a joke everytime I have dealt with them. The only use is checking with them ahead of time. They have no power, their interest is in protecting dues paying members and to get a satisfactory rating for response all they need to do is write they got the complaint looked at it and determined they are not to blame and bingo shiny record.

[Y33TREKker]

I hate to disagree Kat. But the BBB has been a joke everytime I have dealt with them. The only use is checking with them ahead of time. They have no power, their interest is in protecting dues paying members and to get a satisfactory rating for response all they need to do is write they got the complaint looked at it and determined they are not to blame and bingo shiny record.

I think it just depends on how you look at that. True, the BBB can't actually make a business do anything that a complaint is being directed towards, but they have no choice but to record the complaint and keep it on file regardless of whether an agreement is eventually reached between the business and the complaining party.

That complaint and the eventual result is then kept on record, can be compared with any similar occurences in the future to determine if a pattern is being established, and any patterns that do occur can be used as evidence in further legal actions if necessary by customers with similar complaints. The fact that the initial complaint and the eventual results will be kept on file is sometimes enough of a factor in itself to influence what the business will be willing to do.

If nothing else, the BBB is an initial no-cost alternative to settling disputes with businesses who are members of the BBB (and those who aren't), and who would prefer to maintain their image as being reputable. The BBB route isn't perfect by any means, but there's also something to be said for trying to work things out through an intermediary since more often than not, people tend to automatically go on the defensive when dealing with each other in person.

But again, the BBB is just one option. Whether or not you think you may be able to work things out with the owner in person just depends on the owner and how you make your approach.

[VX KAT]

I think it just depends on how you look at that. True, the BBB can't actually make a business do anything that a complaint is being directed towards, but they have no choice but to record the complaint and keep it on file regardless of whether an agreement is eventually reached between the business and the complaining party.

That complaint and the eventual result is then kept on record, can be compared with any similar occurences in the future to determine if a pattern is being established, and any patterns that do occur can be used as evidence in further legal actions if necessary by customers with similar complaints. The fact that the initial complaint and the eventual results will be kept on file is sometimes enough of a factor in itself to influence what the business will be willing to do.

If nothing else, the BBB is an initial no-cost alternative to settling disputes with businesses who are members of the BBB (and those who aren't), and who would prefer to maintain their image as being reputable. The BBB route isn't perfect by any means, but there's also something to be said for trying to work things out through an intermediary since more often than not, people tend to automatically go on the defensive when dealing with each other in person.

But again, the BBB is just one option. Whether or not you think you may be able to work things out with the owner in person just depends on the owner and how you make your approach.

Yes TREKer, I agree with you 100% and you worded it much clearer than I. It's just another tool that might help lend some leverage to the buyer, and certainly can't hurt. Thanks.

[lasturbo]

Crapppy work like that doesnt belong on your ride Gene...its not like you took them some Frankentein off road beater.

If you get no satisfaction from these guys after talking to them...I can suggest a custom exhaust/muffler shop here in San Diego just off the I-5 in Pacific Beach.

They have done two custom builds for me ..both dual systems..one on my Old Bronco and one on the ORW ,

....and IMO they are very good at what they do.

As for the "noise"...give it a few weeks to settle...
I wasnt too pleased with the ORW sound at first...but its mellowed now to a nice growl.


jo

Is that Dualtone Jo???

[JoFotoz]

Yup Larry....thats the one.

Is that Dualtone Jo???

Richard & Rick are the guys to talk to there...
....they are experts in custom exhaust systems.

They do VERY good work IMO.....

jo

[lasturbo]

Yup Larry....thats the one.




Richard & Rick are the guys to talk to there...
....they are experts in custom exhaust systems.

They do VERY good work IMO.....

jo

I have to agree with Jo. We used to send all of our Range Rover Classics and Discovery's there for Cat replacements and we never had a problem with them. They replaced one of my cats on my ol' 89 Range Rover Classic at least 5-6 years ago and still workin!!