Rocky-Road Outfitters...what's the deal?

[VXIRONwoMAN]

Yea Rocky Road takes FOREVER!!!! I ordered springs and I think it took them 3 months to get them out to me... Keep on 'em... Because I am just about done ordering things through them... I still don't have my sliders they were ordered the beginning of this month... they said it would take a week to build so now I am waiting. Let's see how long they take this time.

[nfpgasmask]

Yea Rocky Road takes FOREVER!!!! I ordered springs and I think it took them 3 months to get them out to me... Keep on 'em... Because I am just about done ordering things through them... I still don't have my sliders they were ordered the beginning of this month... they said it would take a week to build so now I am waiting. Let's see how long they take this time.

Wow, that sucks. I wish I would have known. I am kind of a stickler for this type of thing. I have had too many bad experiences with online shops selling things THEY DON'T EVEN HAVE!!!! That is A-1 bad business if you ask me. I understand if it is a custom order for something that has to be made from scratch, but even in those cases, if a time frame is set, that time frame had best be adhered to. I recently read this thread http://vehicross.info/forums/showthread.php?threadid=11732 about Ron and his lack of response, and just reading it made me furious. I started to type a response, but then I realized that I should sit that one out, since I am not involved and I do not know Ron personally. But in a nut shell, that is enough to call the BBB and report a fraud if you ask me.

Technology has changed commerce forever. And I embrace it whole-heartedly. But I refuse to be lied to and cheated online. If I get my springs this week, I will honestly have nothing bad to say about Rocky-road, other than that they are slow, and that they should add a few blurbs on their website when ordering, that orders may take a long time.

Little companies like this need to realize that in order to stand up to big companies like Amazon, they NEED to offer a competitive level of service, if nothing else, to compete. Personally, I love Amazon. Ordering is simple, and delivery is lightening fast, 99% of the time.

Anyway, sorry for that rant. I just hate being screwed in cyberspace....

Bart

[Ascinder]

I am back as of Monday night(21st) and should be on vacation from then until after Moab so my modding is going to begin post haste. The winch mount should be finished by Wednesday at the latest, but I still need to order the winch-line and a load of custom high grade hardware and a giant heap of other miscellaneous mods before then. So, yeah I can swing by wherever/whenever to help out, and maybe even finish up some of my own.

[nfpgasmask]

I am back as of Monday night(21st) and should be on vacation from then until after Moab so my modding is going to begin post haste. The winch mount should be finished by Wednesday at the latest, but I still need to order the winch-line and a load of custom high grade hardware and a giant heap of other miscellaneous mods before then. So, yeah I can swing by wherever/whenever to help out, and maybe even finish up some of my own.

Yeah, let me know about the CV boots too. I kinda don't want mine breaking in the middle of our trip.

Bart