Isuzu won't do anything warranty at all..if they can get out of it and you are stupid enought to walk away without Legal representation.
Serious. That is the only way they will honor their warranty that I have experienced. Even when it is in plain black and white that it is a warranty issue. Once when I was about out of warranty and in California and on my way to Idaho they ordered the wrong parts then said sorry don't know what to tell you you are going to be out of warranty when you get to Idaho and they will not be able to help you.
I asked if they could call ahead or to Isuzu America to get the proper parts to be able to get the right parts but, they said that they could not...that I must wait in SanDiego or no warranty at all.
This is the typical warranty help I received. Some weiseling out of Warranty service on anything. Another time when my VX was bone stock...except I changed out the air filter inside the airbox to a K&N, they said I moddified the VX and they could not honor the warranty cause I had an after market air filter.
That is like saying my tires went bad and I put different kind of tires instead of Firestone Dueler HT's so they couldn't honor warranty the PITTING Chrome on my 18's.
The list goes on and on.
Eventually I just moddified the VX like crazy. Tearing out the Airbox and actually installing the Calmini cone filter which is like a K&N or same thing almost. then cranking Tbars, 34x12.5x17"wheels, Rock sliders, 4:56 gears...the list goes on and on.
I have already changed out one Tcase. PITA. Tedious bolts. They say GM on them. I guess that is why. They are standard size where the VX is suposed to be Metric. I made my own tools too in order to reach the bolts, as they are not exactly in a good location. Probably because Isuzu or GM sells special removal/Installaion tools and they costs an arm and a leg. Even with my own made tools I could only get them to move like 1 mm at a turn. a simple Tcase change out turned into a two weekend job, with turns on the bolts on spare time inbetween.
I took in for Warranty and Isuzu said they only honored it for internaly lubicated parts. But, when it was internaly lubricated parts once it was torn apart, they changed their story to something else. Also, something weisely.




Reply With Quote