To view the photo just click on nycnml2's name in his postings and scroll down to view "Member's name" gallery.. Should be the first link on the menu....
As far as the problem, yes there is a bolt in there.. you'll need to take it apart and look to see what is missing... There's a complete manual on the roof rack showing parts and diagram here:
http://www.vehicross.info/modules.ph...=viewfile&id=3