Help !!!Suspension getting Harsher and noisier

[dwareysf]

I also began experiencing the same problem 6 or 7 months after purchasing my 2001 VehiCROSS new in Aug. 2002. Three years, 33,000 miles, four sets of rear shocks replaced by 2 different dealerships in two different states who were about as much help as a bag of rocks, going without the use of my VCross for a total of 23 days just by one dealer alone, tons of unanswered calls to Isuzu Customer Relations, a complaint made to BBB Autoline which resulted in an "inspection" by the Zone Customer Relations Manager which completely insulted my intelligence and finally an arbitration hearing with Isuzu in which it took almost 4 months to receive a decision, I am happy (and a little bummed) that Isuzu has been ordered to "Re-purchase" my VehiCROSS for the full amount (- $1780.00 for usage) that I paid for it.

I am very happy with the arbitrator's decision because the lack of respect for their customers by Isuzu and the time and effort I had to put into being able to enjoy my VCross was more than anyone should have to deal with. I am bummed because I love my VCross but was no longer able to enjoy it because I hated to drive it because of the way that it rode.

[WyrreJ]

You should try to slip a note describing your debacle into the glove compartment or somewhere even less conspicuous. You just know that Isuzu is going to turn right around and sell that VX to some hapless sucker. At least you'll give the sucker a chance to know what he's getting into if you do.

[SGT.BATGUANO]

I am bummed because I love my VCross but was no longer able to enjoy it because I hated to drive it because of the way that it rode.

Did you consider replacing the shocks with aftermarket units by yourself?