Warranty Shocks?

[psychos2]

had mine replaced under warranty not a drip coming from any of them. shawn

[Jolly Roger VX'er]

had my fronts replaced under warranty by dealer at 23,000 miles as they said they were leaking after I complained about the "pogo" feel of the front-end.

[Moncha]

With past experience as a service writer, my advise is to take your business to another dealer.. The brunt of Isuzu dealers are by far the worst for passing thebuck I have ever seen. They forget, they get paid for the work, just not as much as the cash customers so, the hate to do the extra step as it lowers their actual earnings.

[mbeach]

You guys rule.

I'm on my way out right now to chew a new hole in the SM's hindquarters, then I'm heading over to another dealership (or two).

I'm fortunate that I have 3 major Isuzu dealerships within a few miles of me, I wonder what will happen when we move up to Fairbanks, where the nearest dealer is 360 miles away...?

[VehiGAZ]

Don't be afraid to demand to speak with the regional service rep - he will be more interested in doing right by a customer with a warranty than the dealer might, and he can trump a dealer's service manager any time.

I had to do that with my Prelude when I first got it... two different dealers had three tries to fix a gear-grinding problem, and when the dealer I was using at the time wanted to replace the synchro and gear yet again, I asked him to call the regional service rep and get him to OK a new tranny for me, and if he didn't, then I wanted to speak to him personally. Guess what - I got a new tranny (of course, the new one did the same thing, so it was a design flaw, but whatever).

Good luck!

[VX4EJR]

This might be a stupid question, but I'll go for it anyway...

How do you know if you have a bad or blown shock?
Obviously if you see an oil substance coated on the tube itself, that's a sign you have a leak....right? (other than dirt and other crap that accumulates under there)
Otherwise with the hard and stiff way the VX handles the road and bumps, I'm not even sure I would be able to tell if a shock was bad.
Would it bounce a lot more and not quite recover as quick? Is that the idea?
Is there any audible signs or noises that you might hear with the suspension?

Also for some reason, when I pull out of the garage in reverse and go over this little bump at the door, I sometimes hear a sort of knock or click sound coming from just the front left wheel, almost like there's something hanging there that just gets bumped but I checked and nothing is loose.

[mbeach]

Drive over a speed bump and you'll know for sure if your shocks are blown.
You'll pitch fore and aft like a boat on rough water.

Don't believe the dealers' "bounce test" -the VX's wheelbase is so short, that it only rebounds 1-2 times with this method. I tested this by removing a shock altogether and bouncing the front corner -same result as with the blown shock in place, and neither result was enough to convince the dealer that replacement was required. The dealer want's to see 3-4 bounces.

Now I'm dealing with some meatrocket named "Clode" at Isuzu. We'll see where this road takes me.

[mbeach]

Also for some reason, when I pull out of the garage in reverse and go over this little bump at the door, I sometimes hear a sort of knock or click sound coming from just the front left wheel, almost like there's something hanging there that just gets bumped but I checked and nothing is loose.

Check the endlinks on your swaybar -when the shocks wear, this part takes a lot of abuse. It will wear around the stud (on each end) and it will flop and clank when you cycle the suspension. It gets louder with time.