For the life of me I cannot get the first step done... pinching the sides to unlock the plug. My fingers are bleeding. I can't even find a photo on the web to show exactly what/where I'm supposed to be trying for. Any other suggestions? I'm afraid to do it at Jiffy Lube and end up having them give me a handful of broken plastic bits!
You squeeze in the sides of the plug right behind the rubber boot thing. It's a black rectangular box shaped plug and you squeeze in the short end sides of it and pull. It comes off pretty easy really if you do it right!