Quote Originally Posted by thebear54
...but Isuzu's major malfunction over the last four, five, six years have been caused by careless attitudes from Isuzu dealers who would rather replace a $600.00 part than try to do an honest day's work and keep the customers happy.
This is everywhere, not just Isuzu. It's a product of the disposable society that we live in. It's cheaper to replace a part than it is to pay a tech $60 an hour to troubleshoot and repair a part that might just need to be replaced anyways.

Quote Originally Posted by thebear54
...NOT because the product was bad (far from it) but because the service sucked!
I've already run into this at a dealership. When I asked the service manager why my 40k mile shattered swaybar endlink was not covered under warranty, I got this response: "...I'll check if you want me too, but the Isuzu rep doesn't even come around anymore, so don't expect too much to happen..."
It's a $30 dollar part -no big deal, but his attitude and indifference to my complaint was just too much. I invited him to play a tune on my hairy bagpipe and haven't been back since.

I'll give Don my business from now on.