I agree with Jay. Calling Alpine on the telephone is a big waste of time. John always lies on the phone, says they are sending it out the next day, etc. etc. But never does what he says. That is why it would be better to go thru Tone. At least that way you will get a straight answer. If a part doesn't exist, I'm sure Tone will say so straight up, instead of jerking you around saying that it is in the mail, etc, etc. Personally I don't need an S/C that bad; so I prefer not to do business with them at all. I'll save my money for other things.