They have no record (how convienent)...however, when I first called to report the damage, I called my move specialist for the whole shebang. I relocated with my employer and cendant Mobility is the big picture. they farmed out the vehicle move to reindeer. Cendant does have a phone call log and they show that I called the day after I took delivery. During that call they directed me to Reindeer...so, proof does exist that I saw damage early. All I can hope for is that Cendant drops Reindeer. After resigning myself to defeat I washed and waxed VX (yesterday) and lo and behold, most of the rub marks rubbed out. This still leaves me with a small spot of exposed metal. I will repair myself.
Oh well, this was the first time in a long time that someone 'done me wrong' and it is of such a small $ amount, that I shant worry about it any more. FIDO (forget it drive on).