Yes, after bickering on the phone with the local Isuzu rep.....he caved.
Recap: I brought my truck into the dealer to get the headlights replaced(covered under warentee). I pointed out the rim to my survice rep, he said he called Isuzu and said I was not covered for that. I called Isuzu and said I was covered. Brought my truck in to get the headlights fixed again(got wrong part) at the same time a Isuzu rep was there to inspect the rim. He checked it out and said no dice. Came home, called Isuzu, came here to do some research, got my ducks lined up and called the Rep.....
first, telling me he's sorry because the rims were made poorly and that I was stuck with them. I told him I can't except that, "Your telling me you put on a faulty product and you wont replace it?", "I have a list of other Vx'ers that had the same problem and had them replaced, second owners and more miles!" after about 10 mins of a polight tug-of-war, he caved and replaced the one rim with noticable flaking.
It was cool having the list of people and dealers(from another thread) and reading it off to him. He just kept sling'n bullcrap and I kept coming back with "FACTS" that stopped him dead in his tracks!
Thank you everyone!
Vehicross.info helps another VXer!
Jay Fotos
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