That blows!
I know it depends on whom you talk to, and how willing they are to LISTEN (not just wait 'til you stop talking & do what they want), but I'm very ticked that they messed with your wheels after you told them not to. Then they don't even bother to tighten the lug nuts completely?!? I hope that's not signs of things to come with them. I'm going there tomorrow or Tuesday for a few minor things. I'll try not to jump on the service guys too much, but I will say something. I know it's too late now, but you should've called me or posted here that you had a roof rack in need of install. I'm sure it would have been enough to get a little meet happening.
Wrenching at Kasia's!!!
Oh, and by the way... you are not that hard to understand Kasia. I've got a couple of co-workers from India that make me think I have brain damage when they speak. I hear sort of what sounds like words I know, but my brain can't decipher the meaning. Yikes!
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