Originally posted by jim falcione
Be assured, whoever answers the phone will regret they hadn't taken a sick day...
I recommend against this. You should start off nice and explain your situation. The person that answers the phone hasn't done anything wrong (yet), so if you treat them like $h!t then you will put them on the defensive and they won't want to help you. If they can' t help you, then ask to speak to their manager. Again, start off nice. Give them an opportunity to help you before you lay into them.
Once you start yelling at someone they are pretty much done trying to help you.