I've found that when it come the VX dealers are dumb. They don't know crap about the standard features and when it comes to the alarm they're clueless. My alarm/keyless entry works but doesn't make a sound when I enable or disable it. There is a sound option to it but I couldn't make it work following the manual. I asked my dealership and they told me that none of them made a sound. Funny, at the time they had just gotton an Ironman in and it made a noise when I unlocked it to test drive it. Basically the bastards lied to me. I still haven't figured out how to get mine to beep when I use it, but I know the dealer is no help.

You have an alarm, just don't expect the dealer to make it operate.