Merlin was an enormous help not just to myself but to many of us in the group and when he left to Tesla and when St Charles stopped being an Isuzu dealer we all lost an enormous asset. Since then we've found a few parts here and there and also using isuzuparts.com which is ok but I haven't encountered someone that had Merlin's type of enthusiasm for Isuzu and who would go WAY out of their way just for a few small parts or for some info that may not end up making him a sale. Of course no one could ever really replace Merlin, but I believe I've met the next best person.
SCOTT at Jack Miller Isuzu Kia in Missouri is now in "GOD" status in my eyes. He is the type of person that will research to make sure that everything is right on target. For example, on my most recent parts order he sent an email back complete with images from the workshop parts manual just to ensure that each part is what I needed. Their website (www.isuzupartscenter.com) along with isuzuparts.com website uses a 3rd party to provide the Illustrated Parts Lists and unfortunately there are several pages that are incorrect on part numbers and/or descriptions. During my few years of restoring my VX to showroom condition I have learned all of these small parts inside and out from fasteners, clips, grommets, bolts, screws, etc. During this I have found many mistakes. So Scott wanted to make sure everything was perfect.
We chatted on the phone for some time and he is AN ENORMOUS WEALTH OF KNOWLEDGE! I asked about a replacement for the power steering pump, can I get one that is from a Trooper, Axiom etc. I asked him if there was something for the end user like some type of website or book that will show WHICH PARTS ON OUR VX IS COMPATIBLE WITH PARTS ON ANOTHER ISUZU and he shared with me a document that is ... JUST THAT! I'm going to the public library soon to investigate this "bible of knowledge"The amount of information he knows about Isuzu in general is amazing!!! He's been doing this since the 80's and has a passion for what he does! I cannot emphasize that enough.
So, if you need something and want to speak to someone who will REALLY REALLY help you... call SCOTT!!!
The Front License Plate cover was listed as Obsolete a while back but to my surprise there are still some available in one of the 2 warehouses here in the U.S but there was some type of mix-up with part numbers or something. Scott actually called the Isuzu warehouse and spoke with a higher up to find what the problem was and in doing so he found several of these STILL NEW and ready to be sold. He also noted there are only 12 TOD Decals left (at about $25 each) so if you need either of these or ANY parts... give him a call. The correct part number for the Front License Plate Cover is 2903109400. They are about $30 or so and he has some left! I remember seeing several people looking for these and when they went to order them they couldn't.
I've ordered from their site before (www.isuzupartscenter.com) but I never called and spoke with a person... I'm glad I did.
We may not have Merlin anymore... but SCOTT is here to help
Front License Plate Cover.jpg
Scott
scott@jackmillerauto.com
1.800.709.5064
1.816.474.2900
2900 Burlington
N. Kansas City, MO
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