We were talking about this @ our last local VX meet, as it happened to one of the guys. It would appear that a lot of us stick our key in the rear hatch to open it, and instead of using the grab handle, we use the key to pull it open. Twists and weakens the key and eventually, this happens. Not saying you opened your hatch that way, but quite a few of the others, as well as myself, admitted to it at some point and time