Well, this will make you feel better. In JANUARY I order two sets of shocks and springs for my two Troopers. Today is April 17th and I still have nothing.
I ordered from them because their prices were the best AND I was told all was in stock. A week after I ordered I had to call to get a tracking number and they then told me all the stuff was back-ordered from Australia! Basically, Rocky-Road does not stock much. They drop ship all of their ARB and OME stuff out of ARB in Washington state. If ARB USA does not have it, it comes from Australia. And in my case, I was told ARB had to MAKE my springs and that is what I am waiting on. Finally, I have a drop ship date of April 28th. If the stuff doesn't ship by then, I might cancel my order and try somewhere else.
I really like the guys at Rocky-Road, they are always nice and get me an answer, but this waiting time is bogus. A few weeks, even a month, is fine, but I am going on four months now on a purchase of over $1200. Not cool. Had I been told this at the beginning, this would not be a problem. I understand Isuzu parts are not commonly ordered, etc.
I remember years ago when I ordered my OME springs for my VX, that took over a month too.
Sadly, I think this is the last time I order from them. I try to spread my purchases between Rocky-Road and Indy4x because I want to keep the few Isuzu aftermarket support places in business, but simply put, this is not good. They really need to stock parts for immediate shipping or don't sell them at all. IMO places like this should order replacement stock, not order from ARB when they get orders. It's just bad business, imo.
Just my 2cents.
Bart
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But I do understand why they don't, to a point.
