Merlin no longer employed at St. Charles !!!

[VX KAT]

OK I missed the #39 post where you mention talking to Phil, but the #1 post just says Phil told you he did not work there, I did not interpret that to mean he was the new contact. Either way should I ask for Phil or will any of the guys there order parts for us?

He's answered the phone twice now when I asked for Isuzu Parts, so I'm just guessing he may be "the guy", but not sure if there's anybody "officially" designated. I figure since I've talked to him twice and so did another member, (and told him I was part of the Vehicross group) I'd just keep asking for him.

[dasidd]

So I recently had to buy items for my VX because it's starting to get to be that age for the car to replace things...

I blew out my catalytic converter last month. Being in CA, and the new laws that passed, I had to get OEM parts. So I had to buy 2 cats. I went to Merlin and he ordered them from a place in Detroit (and might have been the last ones they had). So that was a month ago. Then last week, I noticed my windshield washer reservoir was leaking, and my mechanic said I need a new pump. So I went to call Merlin again. When I asked for him, they said he was no longer employed there. Then they transferred me to Phil. I asked Phil, and he said that Merlin had moved on. So, ok. I asked him about the pump, and he quoted me $41. At the time, I was also on the web looking at the part on their website, and it said the regular price was $41, and the sale price is $36. I told Phil that, and he said, "yeah, that's our web price. I could give you that."

So call Phil if you want to check availability, but also check on www.stcharlesautoparts.com first for the sale price.

Now I might just have to buy a Tesla. Their main office is just down the street...

[mborodi]

He's answered the phone twice now when I asked for Isuzu Parts, so I'm just guessing he may be "the guy", but not sure if there's anybody "officially" designated. I figure since I've talked to him twice and so did another member, (and told him I was part of the Vehicross group) I'd just keep asking for him.

yeah... last week I ordered new driver's side window rubber.. he said there's 7 left on the planet he can get his hands on.. lol.. I've gone one.. today I called and got ds regulator- same guy.. last week when I called I actually said MERLIN!! I NEED HELP! lol.. he said Merlin's no longer with us.. BOO HISS.. lol.

[CatFish]

yeah... last week I ordered new driver's side window rubber.. he said there's 7 left on the planet he can get his hands on.. lol.. I've gone one.. today I called and got ds regulator- same guy.. last week when I called I actually said MERLIN!! I NEED HELP! lol.. he said Merlin's no longer with us.. BOO HISS.. lol.

I also ordered the weather stripping for both sides and an extra headlight for each side, the headlights are very pricy and Merlin gave me a great price I got the discount on the website plus another 15% off for ordering other parts that totaled at over $1000.

I know it may seem strange to order parts that are not broken but I have another car that is 30 years old and the taillight we available for years and then there were none, then someone make them aftermarket for a short time and I was unable to get a set. I was not happy and now you cannot get them at all, so I got a set of headlights for the VX before this happens as the headlights will be very hard to reproduce and used one are already hard to find and I have no idea how a person could even attempt to make them or even something that would come close to fitting the VX.