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Thread: Merlin no longer employed at St. Charles !!!

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  1. #1
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    even if parts are discontinued, there is always someone out there to fab something
    "THEORETICALLY, STILL A TRUCK!"
    2001 VX
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    2008 HUMMER H3

  2. #2
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    Thumbs up

    Good Luck Merlin, thanks for the help getting parts. Tesla sounds like a great opportunity.

    I hope I am still going to get my back ordered parts, let me know if I need to call them or something.

    Chris

  3. #3
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    I bought my VX from Chapman Chevy used car lot! Funny story...while signing my papers there was an older couple wanting to test drive an anniversary edition convertable vette. The battery was dead. Instead of grabbing a new battery and throwing it in they made them stand around and wait while they out a charger on it and charged it! I remember thinking they must not of wanted to sale that vette very bad. The couple looked like they were ready to buy...I would have walked out the door!
    Luckily my transaction went a lot smoother!
    Billy Oliver
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  4. #4
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    Can somebody like Baldwin (who knows these folks) make contact with Isuzu and find out what they recommend?

  5. #5
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    They will probably recommend you buy a new car.

  6. #6
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    Quote Originally Posted by Triathlete View Post
    They will probably recommend you buy a new car.
    most likely not, since there are no new isuzus to buy. Lol

  7. #7
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    Just placed an order through Phil, says "backordered", but doesn't say discontinued. Will be interestting to see how long or if I ever get it. Phil said it could be 6-8 MONTHS!
    VX KAT
    ....the adventure BEGINS ANEW! ...2015......
    Remember that life is not measured in the breaths you take, but rather in the moments that take your breath away.

  8. #8
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    Quote Originally Posted by VX KAT View Post
    Phil said it could be 6-8 MONTHS!
    some of us, not you Sue, are old enough to remember the old days and British sport cars (and forgetaboutit if it was Italian). It had better not been your daily driver cause 6 to 8 months waiting for parts was the norm.

    good luck Merlin,
    Last edited by rowhard : 10/22/2013 at 11:35 AM
    Greetings, Earthling. We come in peace... Never mind "Paris to Dakar", the VehiCROSS looks ready for the Martian desert.

  9. #9
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    Thumbs up

    I got my backordered part on Friday so everything seems to be fine. I am not sure who our contact is going to be for parts but I will bet St. Charles has someone we can order from. I guess we will find out when someone calls them to order some parts.

  10. #10
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    OK I missed the #39 post where you mention talking to Phil, but the #1 post just says Phil told you he did not work there, I did not interpret that to mean he was the new contact. Either way should I ask for Phil or will any of the guys there order parts for us?

  11. #11
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    Quote Originally Posted by CatFish View Post
    OK I missed the #39 post where you mention talking to Phil, but the #1 post just says Phil told you he did not work there, I did not interpret that to mean he was the new contact. Either way should I ask for Phil or will any of the guys there order parts for us?
    He's answered the phone twice now when I asked for Isuzu Parts, so I'm just guessing he may be "the guy", but not sure if there's anybody "officially" designated. I figure since I've talked to him twice and so did another member, (and told him I was part of the Vehicross group) I'd just keep asking for him.

  12. #12
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    Bought from St. Charles

    So I recently had to buy items for my VX because it's starting to get to be that age for the car to replace things...

    I blew out my catalytic converter last month. Being in CA, and the new laws that passed, I had to get OEM parts. So I had to buy 2 cats. I went to Merlin and he ordered them from a place in Detroit (and might have been the last ones they had). So that was a month ago. Then last week, I noticed my windshield washer reservoir was leaking, and my mechanic said I need a new pump. So I went to call Merlin again. When I asked for him, they said he was no longer employed there. Then they transferred me to Phil. I asked Phil, and he said that Merlin had moved on. So, ok. I asked him about the pump, and he quoted me $41. At the time, I was also on the web looking at the part on their website, and it said the regular price was $41, and the sale price is $36. I told Phil that, and he said, "yeah, that's our web price. I could give you that."

    So call Phil if you want to check availability, but also check on www.stcharlesautoparts.com first for the sale price.

    Now I might just have to buy a Tesla. Their main office is just down the street...

  13. #13
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    Quote Originally Posted by VX KAT View Post
    He's answered the phone twice now when I asked for Isuzu Parts, so I'm just guessing he may be "the guy", but not sure if there's anybody "officially" designated. I figure since I've talked to him twice and so did another member, (and told him I was part of the Vehicross group) I'd just keep asking for him.


    yeah... last week I ordered new driver's side window rubber.. he said there's 7 left on the planet he can get his hands on.. lol.. I've gone one.. today I called and got ds regulator- same guy.. last week when I called I actually said MERLIN!! I NEED HELP! lol.. he said Merlin's no longer with us.. BOO HISS.. lol.
    driving anything other than my Proton makes me want to puke

  14. #14
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    Quote Originally Posted by mborodi View Post
    yeah... last week I ordered new driver's side window rubber.. he said there's 7 left on the planet he can get his hands on.. lol.. I've gone one.. today I called and got ds regulator- same guy.. last week when I called I actually said MERLIN!! I NEED HELP! lol.. he said Merlin's no longer with us.. BOO HISS.. lol.
    I also ordered the weather stripping for both sides and an extra headlight for each side, the headlights are very pricy and Merlin gave me a great price I got the discount on the website plus another 15% off for ordering other parts that totaled at over $1000.

    I know it may seem strange to order parts that are not broken but I have another car that is 30 years old and the taillight we available for years and then there were none, then someone make them aftermarket for a short time and I was unable to get a set. I was not happy and now you cannot get them at all, so I got a set of headlights for the VX before this happens as the headlights will be very hard to reproduce and used one are already hard to find and I have no idea how a person could even attempt to make them or even something that would come close to fitting the VX.

  15. #15
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    I still think we need Baldwin to speak to his Isuzu contact on parts procurement issues. Thx

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