I wonder if he changed it on the website to 5??? Lawsuit maybe? I know it used to say 20. and thank you mr. enginerd, I couldn't get the words right to describe the reason a wider one won't work….
I was always interested to read his info on how the energy and impact are sent forward via the frame, and that's when occupants get more force and possible whiplash.
In that customer pic, notice the 2nd large rubber donut isn't on….hopefully it was on when the accident occured, cuz it's an important part of the system.