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Thread: Warranty ?

  1. #1
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    Question Warranty ?

    Anyone know who to call on an existing Factory warranty? I have to see if I can come up with a corporate number. I stopped by a dealer that was an Isuzu dealer but was told all dealers are now gone. They told me to contact the Corporate office to see if it might be done at a commercial truck dealer.

    Anyone recently have a warranty issue.

    Andy
    Andy C
    01 Firefox VX
    CT

  2. #2
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  3. #3
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    I notice this when trying to find one myself i was looking for open recalls?

  4. #4
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    There has never been an Isuzu Vehicross recall for any reason. It's the only Isuzu passenger vehicle sold in the US that has never had a recall.

    Mark

  5. #5
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    2000 Ebony VX #263 ****** VX-2 My weekend car
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    Andy, this is up on their website. You may have the info by now.
    Isuzu Motors America, LLC
    (800) 255-6727
    Owner Relations
    9:00 a.m. to 7:00 p.m. (EST) Monday to Friday
    1400 S. Douglass Road, Suite 100 Anaheim, CA 92806
    Anita
    2000 Ebony #263
    Original Owner- love her too much to part with her.
    AnitaProtich.com

  6. #6
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    a heads up

    Quote Originally Posted by AndyC View Post
    Anyone know who to call on an existing Factory warranty? I have to see if I can come up with a corporate number. I stopped by a dealer that was an Isuzu dealer but was told all dealers are now gone. They told me to contact the Corporate office to see if it might be done at a commercial truck dealer.

    Anyone recently have a warranty issue.

    Andy
    on what the issue is may help the rest of us.
    "Take it up with my butt, cuz he's the only one that gives a crap"

    Carter Pewterschmidt

  7. #7
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    Thanks everyone. It not major but my rear differential is leaking slightly, enough that I get a some drips on the floor in my garage. I have to keep an eye on it every 3 months or so I have to add a little to fill it back to the check plug.
    I figure since I still have a warranty on the drivetrain I might as well use it before it's gone.

  8. #8
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    thanks for the heads up

    Quote Originally Posted by AndyC View Post
    Thanks everyone. It not major but my rear differential is leaking slightly, enough that I get a some drips on the floor in my garage. I have to keep an eye on it every 3 months or so I have to add a little to fill it back to the check plug.
    I figure since I still have a warranty on the drivetrain I might as well use it before it's gone.
    Of course use the warranty that is what it is there for so good luck. Let us know how this ends up working out.

  9. #9
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    The dealers are not all gone just reduced in number. I have one 15 miles away. They are still servicing Isuzus through 2008 on warranty and providing all parts.

  10. #10
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    Quote Originally Posted by blacksambo View Post
    The dealers are not all gone just reduced in number. I have one 15 miles away. They are still servicing Isuzus through 2008 on warranty and providing all parts.

    same here. i think it is also a kia, and another or two dealer. but it used to be an isuzu dealer. it is in greenwood indiana

  11. #11
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    Finally got around to searching a bit and found dealer about an hour away - appointment set. Will post up what happens.

  12. #12
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    So what happened with your warranty claim?

    Mark

  13. #13
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    Well they agreed to repair it under warranty but the parts are taking a long time to get here. I guess they are being shipped via boat ??
    It's supposed to the seals or something like that. I have no noise or anything yet - I've been keeping a close eye on the fluid level. The worst thing is the gear oil smell now since it's sprayed all underneath it now.

    When I originally took it in for a look the mechanic came out and talked to me - was told that I had oversized tire on it and that could void the warranty but he couldn't see any way of that effecting the seal section of the rear differential.
    I'm going to give a call tomorrow to see what's up.

  14. #14
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    OK, thanks, Andy. I think owners still under the original factory warranty will be interested in how these claims end up. By this time next year, I believe every VX will be out of the original factory warranty. The last ones were sold in 2002.

    Isuzu will be very happy when no VX is under warranty anymore.

    Actually, there can't be more than a handful of original owners left who bought in late '01 or '02.

    Mark

  15. #15
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    Lookin at a 2001 bought in May 2002. Dealer said that if i buy it, it won't be covered cuz it has to be on original owner. Is that true? I also recall that the 2001's might have changed to the 75k, 7 yr? Is that true?
    Call me a geek, or maybe even nerd, but face the facts, we da ones be rulin' this world!

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