I hate confrontation......this is killing me.....I'm right there with your thoughts Mark.... There's other factors to consider here for me....small town, fewer choices, still need a good place for the FJ and GX, excellent referrals, specializes in off road, has several off road rigs and sand rails....no, he's never seen a VX before mine....has a newer younger guy working for him....maybe he did it?....don't want to get him in trouble.....think I'll accept that kuka happens, BUT call them and address how we're going to handle the DRIVER's side boot replacement...

With our super DRY environment...would it be GOOD idea to pony up for the OEM boots if they're higher quality and "might" last longer in this low humidity?? (I'm talkin' LOW humidity...dining room table cracked after 4 months here, discovered yesterday wooden/bamboo pitcher & cups are all split...rubber dries out bad here...why I love 303 so much!)