IThanks
I think you are right it is in valet mode. Fob's are both working but not communicating.

I am pretty good finding things but have never had any luck finding things using search on forum. I know to generally use advanced. I took suggestion and pt in downloads , then manuals but nothing specific came up.
Can anybody send me a link to the alarm manual please.

also, just a thought maybe it would be helpful to have a download forum section.