Rancho 9000 Replacement

[etlsport]

I think marlin was asking why the op didn't install the shocks at home..

If not though labor for shock install should have only been 20 per shock if the shocks were purchased instead of warrantied, install would have been free . Not sure if all shops work this way but at sears mechanics work on commission. They get paid a percentage of the labor charged to the customer with the exception of oil changes and batteries. They have a set rate based on the vehicle, so if no labor cost, your mechanic isn't getting paid.

[circmand]

The warranty is from the shock company and they cover the product only. Unless it was installed improperly the installer should not have to eat the extra labor. Of course with pro rate its different. I beleive they sell batteries that will last 4 years under a 5 year warranty so you come back to them and get a new one and they knock 20% off as pro rated. (hell wait for a sale you can even do better. But know you have a new 5 year battery you feel good they honored the warranty and in 4 more years you come back and get a battery from them again.

[Marlin]

I think marlin was asking why the op didn't install the shocks at home..

You know me so well. I know that not all folks can do mechanical labor (well they can, except when prohibited by injuries or whatever, its a matter of confidence and trying stuff. Seriously, 2 years ago, the most I did was oil changes and brake pads...now, there isn't much I won't try, the VX shop manual is decent on most things)

[dietz99vcross]

The warranty is indeed through Ranch and it says the warranty applies as long as it is installed on the original vehicle and owned by the person who had the shocks installed. I didn't really think about removing them, as this is my only means of transportation, and didn't want to deal with - give me these shocks and I will bring in the old ones later. They didn't have these in stock so I will get them installed next week, we will see about the cost and I will let you know after the fact.

mike