CeCe - I'm so sorry this has happened to you, I had the exact same experience when we went to sell my wife's Accord. Lost $6500 in resale value because we bought a vehicle with an errant CarFax report. Link to the longer story of how it happened and why you should NEVER trust Carfax:

http://www.vehicross.info/forums/sho...d.php?p=180322

Don't expect any help from CarFax. You'll notice when you visit their site that they have no telephone number to call and no physical address listed. They have literally thousands of BBB complaints against them, and as far as anyone can tell, they have only paid for 1 (yes 1!) vehicle replacement in their history. AutoCheck is run by Experian (one of the big three credit agencies) and is MUCH more accurate.