If you don't want to fix it yourself... I don't know what else anyone can tell you. Getting lawyers involved might work... but is it really worth the time and money?

The DIY fix can't get any easier with the aforementioned instructions. Even then, you don't really have to follow all of the instructions. You will probably find that widening the tracks alone will fix the problem, as I have. All you need is a pair of channel lock pliers and 5 minutes. If you need help removing the door panel, feel free to ask. All you need is a Phillips screwdriver and a little bit of patience.