Warranty repair of windows - proactive?

[paultvx]

Factory fix installed... LMAO. And pigs can fly.

Find the thread that shows how it can be fixed on your own. Takes 30 min.

I try my luck at the dealer and the service manager moved the window up and down and said with a straight face, "No... that's as good as it gets. I can have one of our techs lubricate the tracks with graphite, but that's about it." Did they even lube the tracks? Yeah right. The techs didn't even lay a finger on the window. All service departments are concerned about is how many jobs they can do a day. More cars, more profit. In and out. Cha'Ching!

When you get around to fixing it yourself, don't bother bending the bracket. Widening the track front track is where it's at. That alone will solve the problem. Can't bend the bracket much anyway, it's like trying to bend a spring and there isn't enough room for you to get a good grip on it to bend it to the point where it will hold. It's not worth the time. Do the track first and that should do it.

[Lease-V-cross]

Unfortunately, I am having the same problem with the driver's side window. The passenger's side did it as well, but that seems to be working good for now!

This is very frustrating! I am leasing my Vehicross and now the dealership where I got it, no longer services Isuzus! Great. Now I have to drive to a dealership over an hour away. More extra mileage I don't nee put on this car. I think I'm just going to have it towed with Isuzu's free towing service.

I also had a problem with the gears shifting, but I think It was because the car sat in the heat for a few days without me driving it. Who knows.

I called the Isuzu service hotline and bitched about the window into an answering machine. This will be the fourth time to get it fixed!
I think I'm going to get a lawyer and file for "Breach of Warranty". That should scare them.

I loved my VX when I first got it, but now I grow more and more frustrated with this car every day. I read about fixing it myself, but I'm not too mechanically inclined. Any advice would sure be appreciated.

[fishhookmaui]

hi vx monster,i had the driver side window binding issue and jim m'lady isuzu fixed it by putting in a new regulator..i have not yet encounter any problem w/ jim m'lady regarding warranty coverages..i was wondering which dealership were you taking your vx for problems?

[JasonDearing]

I've been having problems with both windows for over a year now. I was told that since the Bumper-to-Bumber warranty ran out, and my 3rd party warranty wouldn't cover it unless it was the fault of the regulator, this wouldn't be covered at all. The shop where I bought it has serviced each window twice in the past while the lease was still active, but all they ever did was lube the track.

So I did the fix myself this weekend with much help from this Board. Both windiws roll up great now. The tint still doesn't line up correctly, but at least the windows don't bind any more. Took about 45 minutes for Both sides.
Thanks a lot for posting all the How to's!
Jason

[paultvx]

If you don't want to fix it yourself... I don't know what else anyone can tell you. Getting lawyers involved might work... but is it really worth the time and money?

The DIY fix can't get any easier with the aforementioned instructions. Even then, you don't really have to follow all of the instructions. You will probably find that widening the tracks alone will fix the problem, as I have. All you need is a pair of channel lock pliers and 5 minutes. If you need help removing the door panel, feel free to ask. All you need is a Phillips screwdriver and a little bit of patience.

[Heraclid]

Hey Jason,

Since you've done the window fix before and I haven't, and since you're moving here so soon, would ya mind helping me get inside my doors and do this one weekend or something? Maybe when we do the lift on yours? I could probably do it myself alright but it would be ideal to have someone right there who has been there, done that.

BTW, I assume you and I are dealing with the same dealer here. They looked at me knowingly and said it wasn't going to be the regulators without ever looking at it. They also told me my third party warranty wouldn't cover it. Said it was the "runners" and they needed replacement, and that it would out me about $300 I think it was. The service manager told me to use the silicone lubricant too, and admitted they have seen a few for the same situation (yours probably being one of them). They've probably seen mine before too for it since the door panel has a small crack by the lock post and the previous owner was good about keeping up with the maintenance schedule through this same dealer.

Hey VX Monster, funny about the Porsche and you having had a Porsche and now a VX. Conversely, the previous owner of my VX traded it in towards a new Porsche. Before that mine appears to have been a dealer demo as Carfax reports a commercial vehicle registration and that it was sold to the first owner with 5,000+ miles already on it. My Avenger I had was a demo also. Cheaper and practically like new - not a bad way to go.