Although Isuzu will cease supplying passenger vehicles in North America, it will continue to stand behind its customers and dealers here for years to come. Specifically, Isuzu will continue to honor all product warranties and roadside assistance programs and will maintain its owner-relations call center. In addition, to assure long-term service to its customers, Isuzu will be offering all current, U.S. Isuzu vehicle dealers the opportunity to continue on as service dealerships for Isuzu. "Let me make it crystal clear," Maloney said. "Isuzu will discontinue the sales of vehicles only. Our parts and service operation will remain fully functional. We expect the vast majority of our dealers will continue as service-only dealers."
They were looking to sign-up at least 200 dealers to continue to stock parts and do warranty service. If ya go to www.isuzu.com and enter your zip you'll find the closest options. If we buy our parts and get service done at these shops, whenever possible, that increases the chances they'll still be aligned with Isuzu one, two, or six years from now. I know a lot of people hate dealers and avoid them at all costs, but I know I'll feel better having one of these shops within 100 miles. I'm almost nine years into my VX and I'm looking for at least another fifteen years on top of that. Parts and service availability is going to be increasingly more important as the years roll on.
I'm just sayin' it's something we should at least think about when looking for parts or service. If a local dealer was kind enough to voluntarily continue with Isuzu, I'll support 'em whenever possible.
Mark Griffin (a VX lifer)
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