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Thread: Orig Owner Warrany Question?????

  1. #1
    Member Since
    Aug 2004
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    01, Kaiser Silver, VX, 1102
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    Orig Owner Warrany Question?????

    I have 01 with 45K, babied this thing to death, is leaking coolant very slowly from under front motor cover, likely water pump but question is is this a covered issue under my 10 yr 100K warranty? The dealership in Jx Fl and Local one is history so must travel to Orlando if they still have dealership if warranty covered problem....Anyone taken theres in to fix????????

  2. #2
    Member Since
    Jan 2008
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    1999 Astral Silver 0481
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    My two cents advice is you call the customer service center & ask for the closest isuzu dealer based on your zip code.
    Now,why don,t you find out 1rst if the leak is a broken/worn gasket related that can be a easy fix.Check all related hoses too
    Dakar was just the begining.

  3. #3
    Member Since
    Jun 2002
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    '99
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    If you're the original owner you're covered. You should have all the info you need in the warranty booklet in your glove box with your owners manual. If you're not the original owner, the warranty has expired.

    Yes, the water pump is covered.


    Call Isuzu and ask them where they want you to take it.
    Isuzu Support- 888-464-7808
    Isuzu Warranty- 800-235-2464
    Isuzu Owner Relations- 800-255-6727

    I hope those phone numbers still work.

    Mark
    Last edited by deermagnet : 02/19/2009 at 05:34 PM

  4. #4
    Member Since
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    Your closest Isuzu service center is down in Sanford, 46 miles away. Isuzu lists them as an authorized warranty service center. They're a former Isuzu dealer, so they should know your engine very well. Mastro says on their web site they stock new Isuzu parts and do Isuzu warranty work.

    http://www.mastroautogroup.com/Service.aspx

    http://www.mastroautogroup.com/Parts.aspx

    No more procrastinating. Get your VX down there, grab a rental, go back in a day or two. Done. Then report back to us.

    That looks like a nice place and it's not that far away. While you're there, make some friends. Talk to the dude who worked on your VX. Just ask him how it went and get his name. Ask that he works on it each time you go there again. You're gonna need a good shop to work on your VX in the years to come. You've got a whole lotta preventive maintenance coming up.

    Mark
    Last edited by deermagnet : 02/20/2009 at 08:47 AM

  5. #5
    Member Since
    Aug 2004
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    01, Kaiser Silver, VX, 1102
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    Great Info..Thanks

  6. #6
    Member Since
    Jun 2002
    Location
    2000 Ebony VX #263 ****** VX-2 My weekend car
    Posts
    2,067
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    Smile

    VXNIT,
    Just for the record, the original warranty is 10 years / 120K miles, not 100K. Get all you can get! :bwgr:
    Anita
    2000 Ebony #263
    Original Owner- love her too much to part with her.
    AnitaProtich.com

  7. #7
    Member Since
    Jun 2002
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    2001Firefox mica redVX 0834
    Posts
    195
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    Looks like I might check out my warranty coverage. It looks like my intake gasket has just cracked in a few spots.
    Andy C
    01 Firefox VX
    CT

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