The drive lights, spins & chunks. Haven't talked to the Tech again. My original assumption is that I got hit by a virus. I haven't checked the internal drive (I saved it since it was only a year old), it may still work but I only used it for programs & not data. I just want my pix back. The drive is a write off as far as I'm concerned - I'd never trust it again.
You know, I have seen viruses do a lot of things, but to this day, with 14+ years of IT experience behind me, I have never encountered a virus capable of damaging hardware.