I have no real bone to pick here as I've not placed an order from this individual, but I have to say the people that have placed orders have far more patience than I. Everyone has personal issues at some point in their life and we all go through trials and tribulations, but if it were me and I couldn't produce what I had sold in a timely manner, I would have refunded the money some time ago. If anything, it would be nice and respectful to at least RESPOND to people.