clicking sound

[WiSDoM]

i wll post it tomorrow the part box is in my garage.

[Y33TREKker]

WiSDoM -- yeah they are only offering to pay the dealership if it is due to their install.

It sounds to me like the question has been answered as to whether it was the work the shop did that caused the problem, so why not just get the dealership to document (and notarized if necessary) what happened (including the phone call), and go from there. Seems fairly open and shut to me.