Toto, I wasn't saying everything is peachy at my dealer, and I don't think it is at all, I was actually asking, WHY would a dealer refuse warrantee service? Does it cost them money? I was always under the impression that they got paid either way. And yes I've read about those problems, but most of what I've read is, "I just got new headlites and new $2000 wheels for free just because the rubber came unglued and the chrome had some bad spots on the inside where you can't see it." I wasn't trying to start a fight or make everyone jealous... I just wanted to know WHY they would refuse warrantee claims. Maybe if we understand that we can figure out how to solve the problem.