Time will tell. I used the Kaixen kits for almost a year before I even started talking about them. The instructions are pretty clear and simple as is the design and their glare shields are the best I found out there. Improper install can kill the best electrical components. My phone number has always been available for everyone here.
Yes, beast had a problem with the relay sockets when we installed his kit for him in Houston. Kaixen responded immediately with a redesigned socket and harness and replacements were in hand within a week. Multiple shipments to beast were made with no acknowledgement of receipt or the status of the problem. Then a complaining email months later and another shipment of replacement harnesses were immediately sent out and again no acknowledgement. Over a year later, the hacked up kit is finally sent in for inspection and I can see why there were problems. Seems he had some other electrical issues with his VX as well
And with Ty, after sending him parts and multiple complete kits (all from different production runs - 2 of which were tested here before reshipping to him) and yet the exact same problem continues to occur? XenonRider install instructions / design are the same as the Kaixen's except that the Kaixen's use a separate relay and fuse for each side.