OK GREAT NEWS!!!

THEY WORK!!!!

As soon as I left the computer I called Joseph and he answered immediately (it's 7:18pm EST). It sounded like the call was forwarded to his cell phone, even more impressive that he answered. He said to ensure the ground was not on a painted metal surface and to sand the area to ensure it's metal to metal contact (duh, even though I didn't originally do this). I did this and the same problem happened, the passenger side turned off in 5 or so seconds. My next step was to swap out the ballasts and so I did. Once I did this the darn things work!! I'm guessing (along with Joseph's advice) that nothing is wrong with the ballasts, but that I had a bad connection to the ballast.

He (and the instructions) suggest to run them for 15 min or so for the first time. They have been running for 20 min and NO PROBLEMS!! HOOOORAY!!

I ordered the 10k which is 1 step away from the most bluest color. I LOVE THEM, but the true test will be when nightfall comes. That will be the final test. I'll post back my experience, but so far soooooo goooood

KUDOS to Joseph's great and fast customer service!!