1. CD Changer (fixed after call to IoA)
2. Headlight rubber came off both lights (fixed)
3. BAD BAD Shocks (never fixed, excuses like tire size and air pressure causing TOD to react funny, shocks are being replaced with Rancho's)
4. Weather stripping on both doors tearing (fixed, kind of, they did miss one)
5. Metal that holds weather stripping on passenger side (drip rail), cracking with rust (fixed after two months, a bogus car rental, and a call to IoA, and Buz Post service manager)
6. both windows binding (fixed, but messed up tint on windows, and fixed without telling me, I told them I would have them re-tinted by the original tint shop, they agreed, but when they received the bill complained about the price and agreed to only pay half)
7. wiper arms peeling and rusted (never returned with a resolution, brushed me off until warranty ran out)
8. Buz Post Isuzu only willing to fix "known" problems without authorization of Isuzu. (although painfully obvious there is a problem) This is in reference to the Drip rail, window binding (said it was an adjustment and not covered under warranty), and shocks (which never got replaced under warranty).
9. Isuzu of America very uncooperative until this board is given as reference, even then not willing to return phone calls. I must call them at least three times to get a call back, and then Texas region representative (3rd one in a year and a half) is rude and not willing to help. All leg work between the dealer and Isuzu must be initiated by myself as a middle man.

Last call to Isuzu of America revealed bad bookeeping as they had no record of me having any problems with vehicle from earlier than February of 2003. This is even after them issuing the work order on the window binding issue in April of 2002.

I would say I am a very unsatisfied customer with service after the sale. Product is very good, but needs tweaking as it is a custom design, that is bound as any car to have flaws.

3C