Common VX problems you'd like Isuzu to resolve.

[Cptnmorgan]

1. CD Changer (fixed after call to IoA)
2. Headlight rubber came off both lights (fixed)
3. BAD BAD Shocks (never fixed, excuses like tire size and air pressure causing TOD to react funny, shocks are being replaced with Rancho's)
4. Weather stripping on both doors tearing (fixed, kind of, they did miss one)
5. Metal that holds weather stripping on passenger side (drip rail), cracking with rust (fixed after two months, a bogus car rental, and a call to IoA, and Buz Post service manager)
6. both windows binding (fixed, but messed up tint on windows, and fixed without telling me, I told them I would have them re-tinted by the original tint shop, they agreed, but when they received the bill complained about the price and agreed to only pay half)
7. wiper arms peeling and rusted (never returned with a resolution, brushed me off until warranty ran out)
8. Buz Post Isuzu only willing to fix "known" problems without authorization of Isuzu. (although painfully obvious there is a problem) This is in reference to the Drip rail, window binding (said it was an adjustment and not covered under warranty), and shocks (which never got replaced under warranty).
9. Isuzu of America very uncooperative until this board is given as reference, even then not willing to return phone calls. I must call them at least three times to get a call back, and then Texas region representative (3rd one in a year and a half) is rude and not willing to help. All leg work between the dealer and Isuzu must be initiated by myself as a middle man.

Last call to Isuzu of America revealed bad bookeeping as they had no record of me having any problems with vehicle from earlier than February of 2003. This is even after them issuing the work order on the window binding issue in April of 2002.

I would say I am a very unsatisfied customer with service after the sale. Product is very good, but needs tweaking as it is a custom design, that is bound as any car to have flaws.

3C

[Mark B]

# 135
2000 Green Dragon 38,000 milels
Hood will not release from inside VX
Cracks in CF hood insert
Rear Speakers sound bad
Headlight cloudy
Driver seat problems
I am worried because of all the problems reported from the VX owners.
My VX only has 38,000 miles. Am not looking forward to these problems.

[Zorak]

# 135
2000 Green Dragon 38,000 milels
Hood will not release from inside VX
Cracks in CF hood insert
Rear Speakers sound bad
Headlight cloudy
Driver seat problems
I am worried because of all the problems reported from the VX owners.
My VX only has 38,000 miles. Am not looking forward to these problems.

Try turning the threaded rubber bumpers on the radiator cross brace out a few turns on each side, and lubricate the hood latch mechanism with white lithium spray grease (NOT WD-40) for your hood release problem.

Your other issues (with possible exception of "driver seat problems"-elaborate?) are not that unusual for a 6-7 year old vehicle. The factory speakers were not that great to begin with. The original hood insert panel was not CF so if yours is, then somebody replaced it, in which case the cracks would not be Isuzu's fault.

[etlsport]

also for the hood, make sure the release latch under the dash is secure and as far towards the drivers seat as possible, the first time i took my dash apart the hood release didnt work when i put it all back together, just didnt tighten it down enough which caused it to move back when i pulled on the latch

[1CROSS]

Hood insert cracked,both windows not operable,cd player keeps cd's,excessive oil useage.

[mistermg]

Own 4 99s.

2 have broken crankshafts.
3 have the window problem
4 have no headlamp gaskets
2 have bad CD changers
FEW places can service trhe transmission properly!
Dealers have minimal parts and no trained techs who care about a 99

The 2 with blown engines/bad crankshafts I purchased that way so dont know if any other troubles besides headlamp gskts,windows and CD
The truck with 44K only has the headlamp gaskets missing but I know the windows will screw up sooner or later.

Isuzu in El Paso, texas are no help and seem to be A##holes. like many Texans!
I have owned 10 Troopers and most never had anything w
rong. Last one sold had 266K and the frame rusted out as it was an Ohio Truck. The Mexicans I sold it to are still running it. these were from 86 to 92s. Seems the quality and engineering was shortcuted in the VX- a Passport engine? HOWEVER< I love my IRONMAN, in spite of the problems and will sell the 44K truck and rebuild one of the blown ones. MY 2 1/2 cents MRMG Less trouble out of my lucas wired 57 MGA!

For a 30 K$ vehicle in 99, I would expect more.
Isuzu USA can forget about me buying any more product!

I may have to go back to dodge! Hope the suits read these!

[mistermg]

Almost forgot 3 have the hood release trouble. I think I can remove hood and elongate holes to fix. Spent 4 hours on the good Ironman to fix it, will open if you get out and bang the hood. I was so pissed I dented the hood one day with my fist before I spent the time and got it a little better, but not right. Were all the VXs built on a monday or friday??

[mistermg]

Well I am # 147 on petition DO they care?
after reading others troubles, I remembered I have a few more of the common gripes.
peeling emblems that are very expensive to replace, If you can find them. Shocks leaking. other troubles.

I guess the engineers never drove one at nite, My next mod is a light in the black hole cargo area. I will do the door poper at the same time.

What about the crap spare that may screw up the TOD if used - or am I wrong? I bought another wheel, carry a full size spare off road and keep good tires on the truck at all times.

theheadlamps are scrached and faded and cost more than a room in the trump tower! Gives new meaning to JAP scrap as my pals at the GM factory used to say!!!!!!!!! a love hate relationship and a thin line , between love and hate!

[Solitude]

well I spoke too soon.. yesterday.. the second of 4 spare tire cover keepers.. broke.. oh ya.. also have the fading lights and cracked hood insert,, still love it and will be keeping it alonnnng time.... no one will buy it for what I want out of it.

now for the good stuff.. what a 4wheeler.. pod on a quad is the perfect description

have taken it on a few quad trails and got that arizona pinstriping...

[superman]

Own 4 99s.

2 have broken crankshafts.
3 have the window problem
4 have no headlamp gaskets
2 have bad CD changers
FEW places can service trhe transmission properly!
Dealers have minimal parts and no trained techs who care about a 99

The 2 with blown engines/bad crankshafts I purchased that way so dont know if any other troubles besides headlamp gskts,windows and CD
The truck with 44K only has the headlamp gaskets missing but I know the windows will screw up sooner or later.

Isuzu in El Paso, texas are no help and seem to be A##holes. like many Texans!
I have owned 10 Troopers and most never had anything w
rong. Last one sold had 266K and the frame rusted out as it was an Ohio Truck. The Mexicans I sold it to are still running it. these were from 86 to 92s. Seems the quality and engineering was shortcuted in the VX- a Passport engine? HOWEVER< I love my IRONMAN, in spite of the problems and will sell the 44K truck and rebuild one of the blown ones. MY 2 1/2 cents MRMG Less trouble out of my lucas wired 57 MGA!

For a 30 K$ vehicle in 99, I would expect more.
Isuzu USA can forget about me buying any more product!

I may have to go back to dodge! Hope the suits read these!

Hey buddy, would you be willing to sell me some small parts off one of the broken ones?? I need that back plastic panel on the back door, a CD changer, a dome light, front bumper, and the shift lever for the tranny. Email me at donknight82@hotmail.com or call at (509) 230-2291. Thanks.

[Gussie2000]

The problem with isuzu is that they never went the extra mile to make a better truck.

The vehicross deserved a better engine than this junkie 3.5L with a more powerfull transmission & T-case.

An 215 hp engine for a 4000 pounds truck is just too weak + all the backward stuff that happens along with

[MSHardeman]

Superman, I may be able to help you out with ONE of your issues. Once you do pry the hood open there are two rubber bump stops, one on each side of the engine bay, at the front of the VX. I believe that they are on the bulkhead in front of the radiator. If you unscrew those stops so that they become taller (for lack of a better description) they should help to hold the hood up a little so that it doesn't become wedged into the hood latch. Also, try squirting a little grease on the hood latch mechanism to help lube it up.
Worth a try.

[mrtew]

The problem with isuzu is that they never went the extra mile to make a better truck.
The vehicross deserved a better engine than this junkie 3.5L with a more powerfull transmission & T-case.
An 215 hp engine for a 4000 pounds truck is just too weak + all the backward stuff that happens along with

The VX was the fastest truck sold when it was new except for the Grand Cherokee and I don't think most people have had any problem with their engine or transmission (knock on wood). Of course 18 inch wheels used to be considered unbelievably huge too. How times have changed in the last 10 years and how cars have grown in size and speed and power. Must be that awful GM forcing gas guzzlers on people again.

[wendysmiling]

3 transmissions replaced by 30K miles
6-disc CD player broke at 30K miles (little plastic pieces in there don't stand up to the rough ride and break off) - dealership would not replace
Loose seals around windows (not leaky, but noisy)
Odometer quit @ 75k
Fuel pressure regulator quit. at 75K
Bolts vibrated loose and almost dropped the drive shaft @75K (dealership tightened for free after initially wanting to charge $50.)
Paint coming off the decals.

[kelledee]

I havde a 2001 with 25,000 miles. Problems I have had since buying in Dec. 2002:

1. WINDOWS WINDOWS WINDOWS
2. Headlight gaskets coming loose
3. VERY, VERY, VERY bad and annoying squeaks from shocks?or
struts?.

Windows: I FINALLY got fixed after 4 tries with new motor. Window may not be aligned right although it works fine. Tint isn't even with sides anymore.

Gaskets: Is this under warranty? Haven't addressed it yet.

Squeaks: Anyone with ideas? Everyone tells me this is normal with 4X4 struts or shocks and they are fine. I have never had a vehicle do this and I have had 4X4 before. It is very annoying.


I used Jim Reed service dept. in Nashville, TN. They were ok once they decided to replace motor in window on passenger side. I had to pay to get driver's side greased and worked on when it was dragging and slow. Since I haven't addressed other problems I will let you know how that goes. I am happy with them thus far and the rep I have there is Wayne Ferebee and he is GREAT!