Vehigaz,
right now, i am at the last page of my online complaint form with the BBB. was comming back here to check dates. glad i did. because as i was filling it out, i felt like the whole time, i need to be talking to terry, the owner/head mechanic. brenda, who i talked to earlier in the day is owner/receptionist. thanks for the good luck wishes....i need em...

treckker,
it was suggested that i replace the water pump, along with the timing belt. the price they quoted me was way higher than what i could get it for, and water pump was not covered under my extended warranty, so i figured id save some money, and get origonal isuzu part and i had a belt tensionor ordered with the water pump for the same reasons. for diagnostic puposes, while waiting for the pump, and tensioner to come in, the shop put the belt on to see if the truck would run, or if there were other knocks or what not that needed to be addressed. they said, at that time it ran fine, so they were at that point waiting for the pump, and tensionor to come in, so they could put things back together, and send me on my way. so YES, in a way, the pump was scheduelded for replacement.
and thats the issue I have.....if it ran then, then how did the cam get broke in the mean time after they replaced the w. pump (if they actually did). because after the pump replacement, and all the re-assembly, they couldnt get the truck to run right due to the cam being busted. then after geting the head rebuilt, letting me have the vx back without the egr being hooked up, then after hooking egr back up, letting me have the vx again when it was throwing codes, and charging me 70.00 to diagnose that the cat converters were tosted from fuel pouring into the cats from the codes that they didnt check for. i havent paid the 70 bucks, not sure that im going to either.