Dealer runaround

[mcaramb]

Yes, I've read the manual, and it actually says
(under the severe driving conditions section on page 8-11):

*Change automatic transmission fluid every 20,000 miles
*Contact your Isuzu dealer for further informations.

So, that's what I did. I called for further informations

I believe I called Isuzu corporate (not a dealer), and they are the ones who told me it doesn't need to be changed, especially since I don't meet any of the very specific criteria listed on page 8-11 for severe driving conditions. So I should have a case for not having to follow that instruction anyhow. Stupid me for not recording the phone conversation. Hind-sight is 20/20 as they say.

Furthermore, on page 8-10 it says to CHECK (not CHANGE as it says for other fluids) TOD system fluid level every 12 months or every 15k miles. This is what I've been doing. Changing the fluid required special connections at the radiator and a flush machine (from what the dealers were telling me)

So, far as I know, I've been following the book and my warranty shouldn't be void.

And yes, I'm the original owner.

What I was asking you guys is if you think black fluid is enough of an indicator to justify my making a case for the dealer to drop the pan and inspect for damage.

Thanks,
-Mike

[Dino]

YES!!!!


That would be the thing to do from a mechanics viewpoint. Black means old. Clutch pacs wear out. Those particles son't just disappear, they end up in the fluid. It should be inspected and possibly serviced under warranty.

MAKE THEM PULL THE PAN AND LOOK AT THEIR EXPENSE!! Just apply a bit of tactful pressre...

[mcaramb]

They pulled the pan, didn't find any shrapnel. I feel much better now

Had them fix the rear seal (was leaking somewhat) and finally got a transmission fluid change No problems since. Was thinking perhaps the oil simply broke down or became too contaminated over time and became less effective.

THanks for the advice all

-Mike