I've been nagging Rosie @ Isuzu cust. svc about having the factory rep call me (since his phone # is apparently top-secret) but he hasn't called, and she only seems to return my calls when I'm not in. When I asked how I would appeal the rep's arbitrary decision that my engine is no longer under warranty due to being "modified", her answer is "there is no appeal process, the factory rep's word is final".

I've been driving Isuzus for 11 years. I love my VX, but this is the last 'Zu for me. Great rigs, ***** for service.

Rick