
Originally Posted by
IndianaVX
well, first thing thismorning, 8 am, i call warranty company and tell them to get on the ball, my truck is done, and a bill i ready, all this on an answering machine, and ask for a call back on when i can pick it up. so i wait till about 1 and call back, and leave another message asking same, and how things are progressing, at 4 i call, and the warranty guy answers,....says he hasnt heard a word from my mechanic, but would call him right away and get me back in my truck. i STILL dont hear from anyone so at 515pm (my mechanic closes at 530) i call my mechanic and ask if he talked to the warranty guy, and he says he called, but got called away on an emergency, and couldnt finish the billing thing, the warranty guys son was riding a bike, and apparently got struck by a car........**note, i hope and sincerly pray the boy is alright**
so, i simply say," so i guess i wont be able to get the truck tonight"
my mechanic comes back with "well, ill tell you what dave,....YOU can come in here and pay the bill, and then YOU can deal with him on getting your money back....."
i asked how much the bill was, and i dont have that much cash on hand this week, but i about went off on this guy, i have known him for years and given him alot of business, as well as many referalls...........WELL THATS OVER.
I WILL NOT TAKE MY TRUCK TO TOWNE VIEW AUTO CLINIC AGAIN.......
sorry this thread has become somewhat of a blog, but after reading it thru, it may come in handy in a court case that may be comming in my near future.
thanks to you all for your support, i really appreciate it,
and i ask you all to keep this warranty guy, his wife and son in your thoughts and pray its not serious.
thanks again people........maybe tommorow
david