Finally some snizow!

[CrnCnn]

Any updates on that mess? I would be HELLA pissed if this happened to me, espeicially since my VX is it....save for my TREK....

Bart

No, still waiting on the replacements. The manager is still trying to say that is is a "wear" part. All of you, myself and mechanics I know all say wear part my arse. I will take it off and put it on his desk and tell him to show me wear the threads "wear." If that part is a wear part then every single piece on a vehicle is a "wear" part. The ball joints could be considered a wear part but not the adjuster sleeve.

[Ascinder]

There is always a manager above whichever manager you are dealing with. I would also call the other Les Schwabs in town and ask to speak to their managers and ask them if it is a wear part, then have them talk some sense into your "friend". I would also like to see where he found this in writing that it is considered a wear part. What BS.