Originally Posted by
Jolly Roger VX'er
Well...the good news is that I got my R1 Concepts drilled/slotted rotors delivered today...the bad news is they sent me 4 front rotors instead of 2 front & 2 rear. I emailed them tonight so we'll see how good their customer service is.
they look to be well made...I had no issues with the drilled holes or slots...all seem to be machined nice & cleanly. They were packaged well too.
An update: After emailing them, they responded with an automatic email saying to expect 3 day wait (business day) before a response to my email; which turned out to be about right...they responded with a request to resolve over the phone (no 1-800 # though)....so after talking to them a couple of minutes (they were nice about it and apologetic), they emailed me a return shipping UPS label to send back 2 of the front rotors and promised to ship out the correct rear rotors after receiving them. I'll let you know how it turns out.
[SIGPIC][/SIGPIC]"If its fast and reliable, its not cheap;
if its fast and cheap, its not reliable;
if its cheap and reliable, its not fast."
If love is blind, why is lingerie so popular?
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