Quote Originally Posted by Jolly Roger VX'er
An update: After emailing them, they responded with an automatic email saying to expect 3 day wait (business day) before a response to my email; which turned out to be about right...they responded with a request to resolve over the phone (no 1-800 # though)....so after talking to them a couple of minutes (they were nice about it and apologetic), they emailed me a return shipping UPS label to send back 2 of the front rotors and promised to ship out the correct rear rotors after receiving them. I'll let you know how it turns out.
Well, just to let you guys know, they came through with sending me the correct rear rotors in exchange for the 2 front rotors I didn't need (they sent me 4 fronts instead of 2 frnt + 2 rears). Now all I need is for winter to go away!