Fed Ex sucks [Text View] - VehiCROSS.info Forums

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RabidPony

03/19/2011, 01:16 PM

Ordered new wheels couple weeks ago and I was all excited to get them, of course. So, on the day they come in, I open up the boxes and what do I find? Two of the four wheels have major lip damage from the boxes being either dropped or thrown. I got them shipped back for replacement free but it still sucks. What is is with these damn shipping companies that destroy every package they get their hands on? And no, these were not cheap knockoff wheels made of inferior alloy. Sorry, just needed to rant. :mady:

Y33TREKker

03/19/2011, 02:42 PM

I believe I'd look more at the wheel company that I would the shipping company. You'd think their packaging would allow for the kind of treatment any and all packages should reasonably be expected to receive during shipment, especially for protection in the area of the faces of the wheels.

Reasonable expectations all around should be the key factor considered though. We as consumers seem to want fast shipment at cheap pricing with zero chance for damage during transit, but as with anything else, we usually end up getting what we pay for.

Sure, it sucks that the damage occurred, but having worked at least with UPS in the past, the employees at shipping companies can only be expected to treat packages so gently while still getting them moved around at the various stages in the time the company allows.

Gizmo42

03/19/2011, 07:40 PM

I cant stand Fed Ex. If I see the company I want to buy something from ships with fedex I will pay a bit more from another company that ships ups or hopefully usps. I have had the least problems with usps and its usually much cheaper.

Fedex is the only company here that will not leave packages at the leasing office of my apt complex. Everyone else will leave them there if nobody is home. I had some rear axle bearings and seals shipped from Isuzu via Jerry Lemond and the dumba** fedex driver left them at my door, which is in a breeze way where everyone walks past. Of course they disappeared. Had another set sent and same thing. Finally had a 3rd set shipped to my work address. Jerry was awesome about it and had them all shipped right away even though he was out of town on vacation. The kicker is, everything Isuzu ships is supposed to be signature required.

VXjunky

03/20/2011, 07:45 AM

two words..............Doug Heffernin

RabidPony

03/21/2011, 07:20 PM

Trekker, I do understand what your saying, I used to be a shipping/receiving guy many, many moons ago so I know how much the quality of the packaging affects the condition of the item when it arrives. But, when a package arrives looking like it was dropped from the top of a building then dragged behind the truck on the way to my place.... Yeah, I'd say that was on the shipping company.

Riff Raff

03/21/2011, 10:33 PM

To a shipping company (UPS, FedEx, USPS, etc), the word "FRAGILE" means-- Set-up the Volleyball net!!!

:bgwb:

circmand

03/21/2011, 11:51 PM

Got home today. Had one of those tried to deliver stickers. Had no name on who sent it. Said would try to deliver it tomorrow (no time) do these idiots think we wait around all day for them like it was cable? As a matter of fact my cable guy is coming tomorrow between 10 and 12 Fed Ex cant narrow it down any more than sometime? Had a message on it to log in to check package details. Had an 800 number hidden on the back among contract sized printing. Guy there had no details. Why do companies tell you to contact them for details when they have no details. Why do they have spots on their forms for info and not require Dougie to fill in the info. If they werent union they couldnt get a job

tom4bren

03/22/2011, 05:40 AM

Sorry but this absolutely had to be said.:badhorse:

Use the search function ... there's already a thread on this subject:

http://www.vehicross.info/forums/showthread.php?t=702&highlight=fedex

Just rattlin yer cage Circ:)

VXjunky

03/22/2011, 08:06 AM

R_O_F_L_M_F'n_A_O

circmand

03/22/2011, 10:03 AM

tom4bren

03/22/2011, 10:14 AM

C'mon. Give me a little more reaction than that. It took me an hour to find that stoopid thread (kept getting side tracked reading old threads that popped up).

Y33TREKker

03/27/2011, 01:35 PM

It doesn't help that the FEDEX delivery driver doofus who works our route is one special induhvidual. He knocks on our door monday, and by the time I opened it, no one there, not even in the hallway 50-60 feet in either direction.
So there's a knock, but no package or even a delivery notice? Do you live in an apartment complex? Do you have a history of receiving regular deliveries where it's been established that it's ok to leave packages without requiring a confirmation signature?

Just trying to get an idea of your situation since what you are describing is what delivery personnel are told to do by such companies. And if there was no package or delivery notice, how do you know it was a FedEx driver if there was no one to be seen by the time you opened the door?

Not defending FedEx or that particular driver, but something just seems to be missing from the situation you described. My past experience with UPS was only part time, but even in that time I became aware that there were "usual" routines that had been established between drivers and some repeat customers.

PHO2GR4

03/30/2011, 08:52 AM

Reminds me of the first two minutes of the first "Ace Ventura" movie:

http://www.youtube.com/watch?v=Q2sObM9p9mQ

Y33TREKker

03/30/2011, 07:20 PM

Reminds me of the first two minutes of the first "Ace Ventura" movie:
Well that's an obvious exaggeration. I mean seriously, in all my time with UPS, I only saw that kind of thing happen about 20 or 25 times tops.

:bwgy:

Ldub

03/30/2011, 07:32 PM

It doesn't help that the FEDEX delivery driver doofus who works our route is one special induhvidual. He knocks on our door monday, and by the time I opened it, no one there, not even in the hallway 50-60 feet in either direction.

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Had the same thing happen with the dick in brown Monday eve...:upsetgray

the package was supposed to be dlvrd fr...but for some "emergency beyond ups control" wasn't delivered until Monday pm.

I'm pretty quick when somebody knocks on my door, but I couldn't even detect the scent of whatever delivered the package leaning against my door...which was supposed to require a signature...:_confused

Just glad to have the Rambo bayonet for the zombie gun...:naughty: